Request
Record new requests, search or create a customer and determine the next step.
Your work process in One digital solution
CRRM brings together requests, customers, planning, work orders and invoicing in one clear environment. Start with the basics for free and expand as your work process requires it.
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14 days Pro
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Then free basic
Start immediately
Get a grip on your work process today.
Start with the free basic, try Pro for 14 days and automatically fall back to free if you don't continue.
Immediately usable
- Follow up on request Record new customer questions and determine the next step.
- Create work order Convert work immediately to execution with status.
- Fill planning Keep appointments, capacity and ongoing work visible.
- Prepare invoice Complete work without retyping data.
This is how CRRM works
Streamline business processes without a major project
The product flow follows what happens every day: first work comes in, then it must be clearly monitored, planned, executed and paid for.
Customer
Use customer data directly in work orders, quotations, orders and invoices.
Work order or quotation
Convert inflow into a digital work order, quotation or order.
Planning
Plan work orders and requests in agenda, overview or workflow.
Invoice
Create invoices from work orders, orders or manual lines.
Everything you need to create work orders and track work
CRRM is not a separate module list, but a coherent environment for service companies. Below you can see what comes together in the system.
Record new requests immediately
Capture manual intake, service requests, and follow-ups before work or sales occur.
- Follow up on requests
- Search or create customer
- Convert to work order, quotation or order
Central customer cards
Use customer data throughout the entire flow: from request and work order to order and invoice.
- Manage contact details
- Validation on customer data
- Set up portal access per customer
Create and follow up work orders
Create digital work orders for service, field service, project work and daily implementation.
- Link materials and activities
- Track statuses
- Suitable for field service and service
Plan work in agenda and overview
Keep ongoing work visible and ensure planning is better aligned with status and implementation.
- Plan work orders and requests
- Calendar and kanban support
- Overview of ongoing work
Quotations from request or customer
Use quotations as a logical step between request, sale and implementation.
- Store quotation data centrally
- Take customer information with you
- Continue to work or order
Process orders in the same flow
Manage orders, shop orders and order status without a separate system next to your workshop.
- Link orders to customers
- Use within invoicing
- Insight into order data
Products, materials and stock closer
Record prices, VAT, item data, materials and warehouse processes where you need them.
- Manage products and materials
- Add to work orders or invoices
- Support warehouse and inventory processes
Let customers order and watch
Give customers access to their own portal and let orders come in more centrally.
- Portal access per customer
- Own customer portal address possible
- Transport costs adjustable
Invoices from work order or order
Create invoices manually or from work orders and orders, including lines, VAT and PDF.
- Build invoice lines
- Calculate VAT and totals
- Generate and send PDF invoices
Start for free and scale up later
Start with the free basics and activate paid plans as your business grows.
- Monthly license payments
- Adjusted price agreements possible
- iDEAL and direct debit via Mollie
Manage your environment by company
Manage company data, modules, subscription, package, portal settings and prices.
- Activate modules
- Set prices and transportation costs
- Manage subscription
Control over users and overview
Manage users, limit access by role and see what needs attention faster.
- Manage users and roles
- Restrict access by function
- Dashboard for customers, requests and work orders
Start for free
Start with the basics. Grow when you need to.
CRRM doesn't have to be a big software project. You can start small with customers, work orders and invoices and later expand with more users or additional modules.
Free basic
Start handling customers, work orders and invoices without a credit card.
Try Pro
Test additional modules and then actively choose whether you want to grow.
Multiple roles
Give team members access to the parts they need.
More business flow
Expand with planning, portal, webshop, catalog and more extensive processes.
Serious software
Built for everyday use with customer data
Even if you start for free, you work in an environment that is intended for real business processes. Customer data, access management, continuity and scalability are part of the product approach.
Roles, permissions and two-step verification
Customer data is processed carefully
Developed with ISO 27001 and 9001 processes
View prices
Operational overview
Today
Workshop layer
Work order, planning and daily overview remain visible with the same context.
The same product language continues from desktop to mobile, without it feeling like two separate systems.
Available soon
Packaging compliance as the next layer on Commerce
Soon combine products, orders, destination countries, fulfillment and packaging dates. The early adopter reservation does not initiate a payment or compliance engine.
Product questions
Short answer before you start
The most important questions about CRRM as work order software and business software.
What can I use for free in CRRM?
You can start for free with the basics for customers, work orders and invoices. You can activate additional modules and larger teams later if that adds value.
Is CRRM just work order software?
No. CRRM starts strongly with work orders, but also brings together requests, customer management, quotations, planning, orders, products, customer portal, webshop and invoicing.
Can I continue working directly from an application?
Yes. A request can be followed up and converted into a customer, work order, quotation or order, so that inflow does not remain separate from implementation and administration.
Which companies is CRRM intended for?
CRRM is intended for service companies, workshops and teams that want to manage requests, planning, execution, orders and invoicing more clearly.
Live today
Start with CRRM for free.
Create an environment and start with customers, work orders and invoices. No credit card required. You only activate additional modules when they really add value.