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Work-order app for workshop and field service

Use the work queue and digital work orders on mobile without creating an isolated system. In CRRM, every order remains connected to the customer, item, planning, history, invoicing and follow-up.

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Mobile work order and work inventory in CRRM
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A work order app must retain context.

If a technician, counter or administration needs the same information, CRRM helps to make the work order part of one central service flow.

  • Requests, customers and work orders remain closer together
  • Planning, status and completion become easier to monitor
  • Start for free and only scale up when additional modules add value
With CRRM

What makes CRRM different

CRRM is not a separate work order app or collection of separate modules. The system is organized around the route from request to customer, file, work order, planning, implementation and invoice.

  • Invoice request in one flow
  • Customer and object context remains available
  • Work orders, planning and invoicing are connected
  • Free basics to get started easily

What connects a work order app in CRRM.

Mobile working is useful, but the information must also remain useful for the counter, workshop and administration.

1

View work inventory

See which work requires attention and which customer or object belongs to it.

2

Open work order

Use the receipt as a practical work context, not as a separate document.

3

Update status

Keep progress visible to the rest of the organization.

4

Back to flow

Let work flow to planning, follow-up or invoicing.

Work order app or broader system?

Use these points to determine whether CRRM fits your work process.

Part What you pay attention to With CRRM
App is enough If you just want to fill out a coupon on the go. Particularly suitable when the request, customer, work order, planning and completion must remain together.
CRRM is a better fit If the same information is also needed for customer files, planning and invoicing. Particularly suitable when the request, customer, work order, planning and completion must remain together.
Important difference CRRM focuses on the service flow around the receipt, not just on the mobile screen. Particularly suitable when the request, customer, work order, planning and completion must remain together.

Checklist for a work order app.

1

Mobile usable

Work inventory and core information must be quickly scannable.

2

Not an island

What happens mobile must remain visible in the rest of the process.

3

Customer and object included

A receipt without context will still require searching later.

Practical knowledge

Read more about this workshop flow

Use the step-by-step plans and decision aids to assess your current process.

Start for free Free work order software

See what one user can keep using for free and where the plan limits apply.

 Process guide Digitizing paper work orders

Digitise the entire workflow instead of just the form.

 Compare Compare work order software

Compare a standalone app, a workshop platform and full ERP.

Serious software for your customer and work data.

Starting for free does not mean that the basics are optional or messy. CRRM is built for companies that want to better record and monitor their daily work processes.

Safely built ISO 27001 and 9001 compliant
GDPR aware Customer data processed carefully
Access Roles, permissions and two-step verification
Experienced team Senior team with security knowledge

Selection aid

When should you choose CRRM?

CRRM fits well as...

  • If requests now come in via email, telephone, forms or separate lists.
  • When work orders, planning and invoicing are too many separate steps.
  • If you want to keep history per customer or object.
  • If you want to issue service orders to partners or technicians.
  • If you are not looking for a heavy ERP package, but you want control over your daily operations.

CRRM is less suitable if...

  • If you are just looking for a simple time tracking app.
  • If you are looking for complete installation ERP with calculation, accounting and project administration as the main goal.
  • If you are only looking for field service planning without request, customer or object flow.

Compare CRRM

Compare CRRM with other software

See how CRRM compares to software that relies more heavily on field service, separate work orders or full ERP.

CRRM vs OutSmart When does field service software fit better, and when do you opt for an invoice request in one flow? CRRM vs Simple-Simon Compare digital work orders with workshop software that connects requests, records, planning and follow-up. CRRM vs Workmate Compare full ERP with practical service workflow software for daily work. CRRM vs CycleSoftware Compare CRRM with bicycle shop software on trial, pricing model, requests and workshop flow.

FAQ

Frequently asked questions

Is CRRM a work order app?

CRRM contains work order functionality and mobile screens, but is broader than a separate app: customer, object, planning and invoicing remain linked.

Can I view work orders on my mobile?

Yes. CRRM has an app-oriented layer for core modules such as work inventory, customers, calendar and invoicing.

Can I start using the work-order app for free?

Yes. Free includes customers, digital work orders and invoices for one user. Planning and item management are available from Pro onwards.

Who is a work order app useful for?

For self-employed persons, mechanics, workshops and service companies who want less paper and want to see what is open more quickly.

What is the difference with simple work order apps?

CRRM focuses not only on the receipt, but on the entire flow surrounding request, customer, object, planning, follow-up and invoice.

Discover whether CRRM suits your service flow.

Start for free, try Pro for 14 days and then choose whether you upgrade or continue working with the basics for free.

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